FAQ’s

How can I make a return?

You can contact us via email info@municotrading.com. Write us the reason and a photo of support and we will be happy to help you. You can also visit our usage policy page, where we have detailed the conditions of cancellation or return of the order.

How long will it take to receive my order?

Your product will be prepared within 48 hours of placing the order. Shipping will take 2 to 3 working days after preparation. So you will receive your order between 3 to 7 working days. We will send you an email with your tracking number once the product has been shipped.

How long will it take to receive my order abroad?

Your product will be prepared within 48 hours of placing the order. Shipping will take 1 week to 10 working days after preparation. So you will receive your order between 10 to 14 working days. It is also possible to take into account the possible customs processes of each country. We will always send you a tracking number once the product has been shipped.

What are the payment methods?

You can pay for your order with PAYPAL, credit/debit card (Visa, Maestro, Mastercard and/or bank transfer.

How can I order UNO & UNICO products?

You can place orders through our online store in www.unoandunico.com. If you are interested in placing a large or wholesale order, please contact us via the email info@municotrading.com

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